24-7 Intouch is one of the most innovative and fastest growing BPO companies in the world. With over 16 years of experience and 12 facilities around the globe, we’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands.
24-7 Intouch, one of the world’s leading outsourcing companies, is seeking a Director of Operations to drive performance and operational excellence for one of our Fortune 500 clients.
By fostering a bold and competitive culture, 24-7 Intouch sets the bar for excellence, both internally and within the BPO industry.
We are seeking a leader who has the vision, experience, and passion to contribute to our culture and deliver extraordinary results for our clients.
The Director of Operations will be involved in all facets of contact center operations, including hiring, training, quality control, reporting and client services. The role is ideal for performance-driven individuals with experience in managing a contact center with large call/interaction volumes and 200+ agents.