a Publicly-Traded, Globally-Recognized Digital Marketing Company

Account Manager

Chicago, IL
$115k+

About the Opportunity:

This globally-recognized, publicly-traded, leading digital marketing, advertising and media company is looking to expand their account team in Chicago. They're fueling their rapid growth with top-flight Account Managers, and there's plenty of opportunity to advance quickly by demonstrating success. Their innovative digital marketing offering is changing the way their customers do business, and you'll join a mission-driven team who knows how to have fun while driving results.

Responsibilities:

  • Provide exceptional customer support and consultation via phone and email leading to advertiser retention, revenue retention and growth.
  • Proactively manage advertising packages to ensure an overall great experience
  • Skillfully communicate to clients the value of advertising to show ROI
  • Identify upsell opportunities
  • Actively communicate with the finance team to collect and resolve all outstanding payments

Requirements:

  • Bachelors Degree and/or 3+ years of relevant client-facing experience
  • Computer Proficiency
  • Ambitious (you never settle for mediocrity)
  • Strong interpersonal communication (both verbal and written)
  • Experience in account management, sales, or digital marketing a plus
  • Ability to receive and implement feedback immediately
  • Strong belief in proactive rather than reactive approach to handling clients and problems
  • Solid ability to handle tough conversations with business owners in a professional, solution-oriented manner
  • A passion and deep understanding of customer service and business growth
  • Excellent time management and organizational skills with the ability to track numerous details
  • Ability to multi-task and adapt to change in a fast-growing environment

So - What’s in it for you?

  • Full medical, vision, and dental (100% paid employee only coverage)
  • Monthly gym subsidy
  • Employee stock incentive
  • Employee Stock Purchase Plan
  • Flexible Spending Account
  • 401k program with employer match
  • Fully stocked kitchens
a Publicly-Traded, Globally-Recognized Digital Marketing Company

Steven Duque

Hiring Manager
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