Integra Advanced Managed Services

Field Engineer

Baltimore, MD

Integra Advanced Technology Services is a technology service company committed to fulfilling customer requirements by delivering unsurpassed Field Services, Professional Services and Technology Lifecycle Services to private and public companies across the United States. We provide complex project management backed by financial strength and operational skills to deliver the most challenging projects on time and on budget. We help our clients implement new technologies by using better processes, better tools and strong strategic partners to ensure success.

Integra exceeds customer expectations by embracing innovation, communicating early and often with clients, being dependable and loyal, and following The Golden Rule. We understand that today’s advanced technologies, when properly planned and deployed, are solutions that reduce costs, increase profitability and ultimately improve our customer’s abilities to effectively complete their missions. 

The Role

Integra is extending an invitation to join our team as a Field Technician. As a Field Technician, you will join our team at Integra in working with Advanced Managed Services provides solutions and products to the commercial and government sectors with expertise in collaboration tools and telecommunications services. Our capabilities encompass the complete range of product lifecycle through design, procurement, and installation, decommissioning and recycling.

The Field Engneer role is able to work from home and in the field, anywhere in the country, and must thirve in travel. To be considered for this role, the candidate must have a Government Security Clearance.

Responsibilities

  • Install, Test and turn-up of OME 6500 Nortel / Ciena Equipment in both central office and OSP environments 
  • Perform long term, load stress, and performance characterization testing 
  • Perform Power verification and power up of equipment
  • Perform acceptance checks equipment to ensure it meets customer specifications
  • Locate faults and troubleshoot to clear faults to ensure customer satisfaction
  • Ensure Project deadlines, timely service and quality standards are met
  • Maintain on-site job records and administration tracking 
  • Produce test reports, analysis documents, and project completion paperwork 
  • Extensive travel at times.

Experience & Background

  • Secret or Top Secret Level Security Clearance is requires
  • High school diploma or equivalent
  • Certified in OME 6500 and Ciena 4200 for test and Turn-up preferred. 
  • 5+ years of experience
  • In-depth technical knowledge of current Telecom products with minimal training
  • NORTEL OME 6500 AND CIENA CN4200 Test and turn up in field required not required 
  • Must be able to drive and have a valid drivers license

Benefits

  • Competitive salary with bonus
  • Medical, Dental, Vision, Life, Disability, 
  • 401k
  • Generous PTO
Integra Advanced Managed Services

Kathy Callander

Director of Human Resources
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