Murrelektronik, Inc.

Inside Application Technician

Atlanta, GA

Murrelektronik's US offices and warehouse are located on the outskirts of Atlanta, GA. Our team is customer oriented and we strive to give our customers the very best in product, price, delivery and service, however large or small they may be. Backed up by a skilled technical support team and a distribution network across the country, we can provide detailed product and application advice from concept to completion.Our success is based on innovative products, highly-developed market and customer orientation, effective logistics, teamwork with commitment and quality awareness, and we are proud of this

Inside Application Technician|Suwanee, GA

The Inside Application Technician is a key contributor to the operations of the Customer Support group. The primary responsibility of the position is to provide technical assistance concerning company products to internal and external customers and Murrelektronik outside sales representatives. The Inside Application Technician has a full range of responsibilities including, but not limited to the following:

  • Maintain in depth knowledge and understanding of Murrelektronik product offerings
  • Assist customers with product information and application improvement
  • Recommending solutions based on understanding of the customer’s requirements and problems  
  • Provide support to sales representatives in all aspects relating to the sale and installation of Murrelektronik products
  • Assist internal and external customers with cross referencing competitor products to the Murrelektronik product line 
  • Perform testing and evaluations on all defective product claims
  • Submit evaluation outcome reports to RMA department and/ or customer 
  • Responsible for sales related projects and custom build parts for customers
  • Perform competitor analysis on the automation industry and develop a plan to market additional  our products
  • Create and maintain US sourced Murrelektronik parts in SAP system 
  • Communicate with technical experts at our Headquarters and other locations for information and support where necessary
  • Perform additional duties as assigned

Experience and Background 

  • Extensive background and experience working with industrial automation applications and systems
  • Understanding of basic electrical theory and practical hands on experience and knowledge of electrical systems
  • Practical experience in inside sales or similar experience requiring direct customer contact and customer relationship management
  • Previous experience working in a fast-paced environment with emphasis on timelines and delivery
  • Experience working with electrical products and automation components
Murrelektronik, Inc.

Tiffany Bishop

Human Resources Coordinator
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