Renewals Sales Representative

Denver, CO

About the opportunity

What excites us at OnDeck? Technology. Innovation. Small businesses. We believe in our employees and power their growth through being challenged every day and offering careers that inspire. We’re all about teamwork, passion and making an impact. Oh and having fun – Whether it’s a game of Ping-Pong, team get-togethers or weekly happy hours in the office. OnDeck (ONDK) uses data aggregation and electronic payment technology to evaluate the financial health of small and medium sized businesses to efficiently deliver capital to a market underserved by banks. Through the OnDeck platform, millions of small businesses can obtain affordable loans. We are changing the way small businesses borrow money by combining our passion for Main Street with cutting-edge technology. We evaluate businesses based on their actual performance, not personal credit, and that’s enabled us to say “yes” more often and faster than traditional lenders.

Department summary:

We believe in treating business owners like people not quotas. Here on the direct sales team our work matters, we are providing solutions to our business owners that allow them to focus on running their business. Our team takes great pride in educating our merchants on the best lending options for their business, not ours. A sale is great but a return customer is even better, we are committed to earning business that lasts a lifetime.

As a Renewals Sales Representative, you will:

  • Manage a portfolio of existing clients and maintain continued contact with existing customer base
  • Close renewal business consistently at or above quota level
  • Understand and apply proven concepts of deal structure and strategy that are proven models for successful achievement
  • Hit the phones hard and generate Renewal business from current small business customers
  • Follow up on leads and maintain an active pipeline daily
  • Become an expert in Small Business Lending
  • Serve as an enthusiast for OnDeck’s suite of products and financial tools
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
  • Maintain timely and accurate records of all interactions with customers and internal departments via proprietary CRM and weekly meetings, providing detailed feedback and recommended next step

    Qualifications for success:

  • You have at least 1.5 years of inside/telesales experience
  • You hold a Bachelor's degree or equivalent experience
  • You preferably have industry experience in SMB or Commercial lending
  • You have proven success in a consultative, structured Inside Sales environment
  • You have a track record of effective sales presentation and sales success as demonstrated by having met or exceed revenue and quota targets
  • You are self motivated, driven to work hard in a fast-paced environment
  • You are flexible and adaptable to immediate or unforeseen challenges and able to be persist while maintaining strong, customer relationships
  • You have the ability to work effectively and proactively in a cross-functional team environment, including management, credit, operations and related internal staff to move renewal expansion process to successful close
  • You possess highly effective verbal, written communication and presentation skills
  • You have excellent time management skills and the ability to prioritize opportunities to ensure effective and timely follow-up
  • You have strong analytical and problem solving skills
  • You have effective use of customer information, sales resources and databases to maximize productivity

    What we offer you:

  • Have a meaningful impact on the company's future, and share in the rewards accordingly
  • Work in a fun, fast-paced start up environment with some really cool and brilliant people
  • Be on a motivated team that gets a lot done
  • An open minded, collaborative culture of enthusiastic technologists
  • Medical/dental/vision insurance, 401k matching program, flex spending plan and life insurance
  • Smart colleagues who you can learn from
  • Paid/flexible vacations and holidays
  • If you’re sick just stay home and feel better
  • Summer & Holiday events with the entire office
  • Happy hour every Wednesday
  • Fully stocked kitchen with snacks and drinks

Shaun Wadhwa

Hiring Manager
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