Pathway Society (PSI) is a community-based nonprofit organization founded in 1964, and incorporated in 1968, that promotes individual, family, and community wellness in Santa Clara County. For over 50 years we’ve supported individuals in creating healthy lifestyles for themselves and their loved ones. We offer a wide range of substance abuse and counseling services to adults and families who suffer the consequences of alcohol and substance abuse.
Pathway Society’s legacy of compassionate treatment has helped thousands of individuals find their path to wellness—and often a new life. Our inpatient/residential and outpatient treatment programs are nurturing environments that foster hope and allow the space and time necessary to create lasting change. Our treatment programs feature individual and group counseling, healthy lifestyle skills development, and safe and supportive environments that enhance personal growth and health.
PROGRAM DIRECTOR | SAN JOSE, CA
The Program Director provides comprehensive oversight of all areas of client support exclusive of clinical treatment. The Program Director works closely, collaboratively, and in tandem with the Clinical Supervisor. Core areas of oversight include: facility and operations, staff training, client programming and logistics scheduling, data management and electronic healthcare records support, client satisfaction with facilities and treatment, and support to clinicians and counselors providing residential SUD treatment services at Pathway Society’s residential treatment facilities. She/he ensures that the facility, and the counselors providing services within the facility, operate in accordance with all applicable County, State, and Federal regulations and statues. She/he should be familiar with the County of Santa Clara Department of Substance Use Treatment Services (SUTS) and the Adult System of Care (ASOC). He/she should be familiar with the most up to date and current practices in the field of SUD/AOD treatment and possess an innate enthusiasm and passion for our clients and families.
The Program Director ensures program excellence, provides on-going support regarding clinical approach and philosophy, and promotes a safe and productive treatment environment for clients and their families. The Program Director may be required on occasion to overlap both the day and evening shifts and may include additional hours of coverage as needed.
- Provide direct supervision of all operations staff regarding intake coordination; patient care coordination; floor monitors; food service staff; client referrals, transfers, and logistics; facility safety; and facility inspections per state and county statues and regulations toward supporting all staff in residential settings
- Ensure proper documentation (policies, confidentiality, facility licenses, client milieu information) and coherency of all operational activities in accordance with applicable regulations, statues, and agency policies and procedures
- Promote evidence-based practices and support current treatment philosophy as determined by Pathway Society’s leadership and clinical teams
- Coach and train counselors and staff toward ensuring proper facility and clinical practices are adhered to with clients and families
- Maintain appropriate and up to date facility documentation and inspections
- Ensure facility is in compliance with 1115 Wavier, Title 22, and County standards of care
- Devise and maintain program treatment scheduling and logistics administration such as space utilization, concurrent programming, and ensuring special population (monolingual, cultural, or co-occurring) needs are accommodated
- Develop and monitor goals and objectives toward ensuring staff and client safety
- Conduct and attend training sessions as necessary related to confidentiality, evidence-based practices, treatment planning, current regulations, and organizational policies
BACKGROUND & EXPERIENCE
- The Program Director will possess skills and expertise in staff management and development, written correspondence, and/or clinical supervision as demonstrated through educational achievement and work experience.
- The Program Director should possess a Bachelor’s degree (or any combination of demonstrated experience commensurate with, and in lieu of, a Bachelor’s degree) and/or a CADC II, and/or an advanced degree in psychology, business administration, social work, and liberal or creative arts.
- Any credentialing or licensure must be in good standing with CCAPP, Board of Behavioral Sciences, and the Office of Inspector General (OIG).
- She/he should possess experience leading and managing other clinical practitioners with confidence and humility.
- The Program Director must demonstrate exemplary temperament and maturity in managing multiple areas of clinical facility operations that directly impact the lives of those we serve.
- The Program Director must have demonstrated ability and knowledge to teach and mentor newer staff while strictly adhering to program policies, procedures, schedules, and statues.
- All candidates must have a minimum of two years of supervisory experience in a drug treatment program or the equivalent combination of relevant experience.
- The Program Director must demonstrate the ability to assume responsibility for and establish effective relationships with outside agencies and the general public.
- The Program Director must demonstrate the ability to assume leadership and supervisory responsibility and to motivate and direct others toward accomplishing program objectives.