Publicis Touchpoint Solutions

Client Services Manager

Yardley, PA

About the Company:

Publicis Touchpoint Solutions provides best-in-class commercialization, clinical, and consulting solutions to life sciences and healthcare companies helping them to grow their brands. Touchpoint is a member of the Publicis Healthcare Communications Group, the largest health-oriented agency network worldwide, and part of Publicis Group, the 3rd largest communications group worldwide and the leader in digital and interactive communication with activities spanning 108 countries on five continents and employing more than 63,000 professionals.

About this Position:

Publicis Touchpoint Solutions is currently seeking a Client Services Manager to join our team!

Key Responsibilities

    To work with the Client Services Director(s) to ensure that client contract deliverables are being met.
    Works closely with the Director to plan, schedule and monitor project milestones for client support activities.
    This position will coordinate across Publicis Touchpoint Solutions and client departments to identify issues and implement corrective solutions.
    Schedule and facilitate appropriate meetings and events within projects, and work with operation and other departments within Publicis Touchpoint Solutions to assure that reporting needs are being met.

The company seeks to hire employees who are seeking a career destination and Touchpoint is committed to creating an environment where our employees can:
    Do meaningful work and be their best everyday
    Continue to grow and develop their careers through diverse experiences
    Work in an environment that is professionally challenging and personally rewarding
    Be successful and have fun


    Bachelors Degree required.
    Experience working in the pharmaceutical/biotech industry.
    Experience within Sales, Client Services or Marketing departments a plus.
    Must have experience in project management, including schedule development, coordination and management.

Touchpoint is a recognized industry leader. For the past seven consecutive years, a member of the company'€™s executive leadership has been recognized as a PharmaVOICE 100 (of the most inspiring leaders in the industry). Touchpoint was honored as the Supplier Company of the Year at the 2011 PM360 Trailblazer Awards. Touchpoint'€™s Contact Center was awarded the 2014 Best Outsourced Provider runner-up by the Contact Center and Customer Care Industry Professional Network (CCNG) – a cross-industry contact center association – and named a 2014 Innovator by PM360 magazine.

If you have a proven record of success and the desire to have a positive impact in the healthcare field, we want to hear from you. For immediate consideration, please apply online at

Publicis Touchpoint Solutions is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be contacted.
Publicis Touchpoint Solutions

Steven Duque

Hiring Manager
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