Scalability Solutions

Senior Account Executive

Warminster, PA

SENIOR ACCOUNT EXECUTIVE | WARMINSTER, PA

We’re looking for a full-time, relationship-oriented and solution-focused Senior Account Executive to be an integral part of our team and impact the overall success of our company.  Candidates must have experience selling technology products to SMB and large organizations. This valuable team member will be responsible for total client satisfaction, nurturing client relationships, as well as revenue growth of the portfolio via new client acquisition and upselling to existing clients.  

We are looking for someone extremely enthusiastic about being an integral part of our organization and its offerings, and truly owning the projects and solutions that will add incredible value both to our business and to our clients’ security infrastructure. You will be highly appreciated and respected, because your work is imperative to our ongoing growth. 

We provide each customer with the best possible security solutions, protection, and customer service. Established in 1972, we are a full-service security integration firm that designs, installs, and supports quality security systems. Our easy-to-use, state-of-the-art systems offer powerful protection. Our solutions are proven in rigorous pre-assembly, testing, and quality control standards. Our corporate advantage comes from our certified staff, reputation for excellence, and our ability to establish strong and long-term client relationships. 

  • Opportunity to be an integral part of an established and well-respected organization that is on the cutting edge of innovation, and is known for excellence
  • A fast-paced environment where each day brings different challenges/opportunities and exposure to the latest technologies
  • A commitment to professional development and support for your growth
  • Ability to work with a talented team of smart and fun professionals who truly value teamwork, each other, and take great pride in the work they do
  • Competitive pay with comprehensive benefits  
  • Opportunity to truly make an impact 

RESPONSIBILITIES

  • Manage and navigate a complex sales process with a 3-12 month sales cycle, overcoming hurtles through that process with resourcefulness and solutions-based thinking
  • Building and maintaining strong, long-term client relationships, and serving as a trusted advisor for customers
  • Asking fantastic questions and comprehensively gathering requirements
  • Creating proposals and conducting presentations with clients and prospective clients to secure new business
  • Collaborating with the team on estimates and creating extremely comprehensive and clear scope documentation that is strong, detailed, and accurate, such that it can be used as the primary instruction manual for technicians during installations
  • Maintaining a Top 100 Leads list that you nurture on an ongoing and consistent basis
  • Keeping CRM updated with notes, tasks, and forecasts
  • Identifying needs and opportunities, with concrete and well thought out proposals for the implementation of internal solutions that benefit the company as a whole
  • Ability to sell value / a solution (not just sell a product), by asking fantastic, insightful, thought-provoking, and smart questions and thinking creatively to identify problems and solutions
  • Deeply caring about offering and delivering the best possible services, giving 200% effort, and doing what it takes to get the job done right the first time with full client satisfaction and customer service
  • Solution-oriented, resourcefulness, self-motivated, proactive and critical thinking, with the ability to independently identify needs and opportunities, present them to senior management with a clear business case (while remaining free from attachment to outcome), and fully implement those solutions
  • Decision making based in a long-term perspective that puts others first, rather than short-term gains, as well as the ability to stay positive and motivated in a long sales cycle (3-12 months)
  • Ability to ask great questions to gather information from stakeholders and understand their needs
  • Strength in intuition and reading a room, in person and on the phone
  • Flexibility, adaptability, comfort wearing multiple hats, and a drive for continuous improvement
  • Extreme detail-orientation, organization and time management skills, and a penchant for documentation and helping to define process
  • Professional, solution-minded, and friendly demeanor with a strength in building strong business relationships internally and externally
  • Ability to learn technical concepts very quickly, passion for technology, and a love of learning in general
  • Fantastic listening, written and verbal communication skills with all types of audiences
  • Ability to manage multiple priorities in a very fast-paced environment
  • Ability to learn from mistakes, and a deep love of taking on new challenges
  • Excellence at proactive communication, and managing expectations and risks
  • A long-term perspective with a mind for scalability and the big picture
  • Desire to solicit, learn, and grow from internal and client feedback
  • Strong networking skills, charisma without arrogance, and the ability to build long-term relationships with end users
  • Able to act as effective translator between technical and non-technical people

BACKGROUND & EXPERIENCE

  • Proven experience (5+ years) in an Account Executive role in a technology-based industry, both increasing sales via new customer acquisition, and demonstrated retention of existing clients
  • 2 or 4-year degree or equivalent experience  
  • Authorization to work in the US
  • Preferred background in security -- Experience in video surveillance, camera system, access control, and/or security applications such as Lenel, Software House, AMAG, Exacq, Avigilon, etc.
  • Preferred experience managing complex technical projects from start to finish
  • Preferred if you have a large, strong, existing network of potential clients
  • Experience with Zoho CRM, System Surveyor, and/or WeSuite Proposal software
Scalability Solutions

Richie Crowley

Principal
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