Service Works Inc.

Applications/Systems Engineer

Farmingdale, NJ

The Applications/Systems Engineer is a high level position with responsibilities to include but not limited to, system design engineering, management of project creation documentation and job folder hand-off for installation scheduling, creation of project drawings as required, quality control, pre-bid/pre-sale assistance and engineering review of proposals, coordination and creation of documentation to include standards and practice manuals as well as theory of operations and others as needed on a project by project basis. 

General Job Responsibilities

  • Application engineering designs to ensure proper equipment selections are included and properly budgeted at the onset of projects. 
  • Assist in pre-sale activities, including proposal creation and assembly, modification of computer presentations and customer budget / sales spreadsheets. 
  • Create block diagrams and materials used to convey functionality and high level goals for a project to internal staff and customers. 
  • Assist in project estimating in coordination with field project managers and sales department. 
  • Attend pre-sale and post-sale analysis meetings to teach others and learn from best practices utilized and look for areas of improvement. 
  • Responsible for job folder creation, engineering design, construction drawings as well as loading project plan and schedules in coordination with Project Managers and Installation Department for the purpose of hand-off and Installation Scheduling. 
  • Engineering sales support and review of the functionality and design of systems being proposed by sales or consultants. 
  • Responsible for the adequacy of drafting and professional services hours included in project estimates. 
  • Coordinate and maintain an open line of communication among the sales force, project managers, engineers, consultants, manufacturers and clients. 
  • Provide analysis of new products for acceptance or rejection into the SWI standard product offering. 
  • Create and maintain project and departmental tools and databases as well as sharing of best practices using computer applications such as Visio, AutoCAD, WeSuite, Excel, Word and PowerPoint. 
  • Responsible for training of Sales and others on application / product features and differentiators.  

Experience & Background

  • 5+ years experience as an engineer in the security industry. 
  • Expert knowledge of video and access control systems and security integration. 
  • Working understanding of AC/DC theory is used on a daily basis
  • Experience working with computers at a systems level o Understanding of CAD and drafting techniques
  • Experience or background in project management. 
  • Bachelor’s Degree in a 4-year electronic trade school or equivalent field experience.
  • Prior Engineering Management experience. 
  • Ability to function as an effective team leader / member
  • Strong decision making, capable of carrying out responsibilities with minimal supervision. 
  • Must be capable of drafting technical documentation as required. 

Specific System Requirements

  • Software House C.Cure 9000 
  • Honeywell ProWatch 
  • AMAG Symmetry 
  • Genetec 
  • OnSSI 
  • Milestone 
  • Avigilon 
  • Salient 

Benefits

  • Competitive pay structure based on experience
  • Company sponsored certifications and training
  • 401k and profit sharing plan
  • Health insurance offered
  • Dental and Vision coverage
  • Encompassing PTO package
  • Flexible in office schedule
  • Company sponsored seasonal parties
  • Fast paced work environment
Service Works Inc.

Emily Govel

Process Improvement Manager
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