TransConnect

Customer Service Representative

Memphis, TN

TransConnect Services (TCS),is custom fuel card platform and fuel management system designed to provide unparalleled levels of service and support for small to midsize trucking companies. Focused on our clients, TCS will offer an extensive fuel discount network and universal acceptance, along with customizable data capture features and cash advance options.

Customer Service Representative|Memphis,TN

TransConnect Services is expanding to 24/7 support coverage, and as such has an opportunity for a customer service professional to join our team. This is a good opportunity for someone driven to help define the TransConnect client experience, as well as their own career opportunities. Each day will consist of the following duties: 

  • Provide world class customer service and speedy assistance to all TransConnect clients
  • Help our clients with requests for information about our products and services, some transaction processing, account maintenance and reporting
  • Consistently and autonomously address issues while exhibiting the flexibility necessary to grow and change with a startup environment

Experience and Background

  • High School Diploma 
  • Preferred four year degree in Finance, Accounting, or a related field
  • Previous experience with trucking, logistics, or financial services
  • Excellent telephone etiquette
  • Problem solving, personal accountability, and social skills
  • Microsoft Office (particularly Excel)

Benefits

  • Competitive compensation plans augmented by generous profit sharing and regular salary reviews
  • High quality health care plan with a short waiting period
  • Dental, vision, life, short term disability and long term disability coverage
  • 401(k) plan with Apex matched contributions.
  • Tuition reimbursement for college, plus plenty of Apex managed training classes
  • 360 feedback, leadership training, and a culture that empowers individuality
  • A reward driven wellness program
  • Fun, friendly work environment. We celebrate our accomplishments (and birthdays)
TransConnect

Trisha Geye

HR Generalist
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