Warby Parker

Optician

Boston, MA

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping. We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.

Because all work and no play make a dull office, we fill our days with snacks, surprises, pneumatic tubes, and, when appropriate, costumes. As a team member at Warby Parker, you can also look forward to company outings, guest speakers, volunteering opportunities, and brain-stimulating activities. Opticians strive to always provide our customers with an extraordinary shopping and ownership experience. Your role as an Optician will be to serve each and every shopper with expertise, friendliness, and honesty. 

Optician | Boston, MA

#teamwarby

All kinds of people work at Warby Parker: dog people, cat people, bookworms, people who can do the worm. According to the hundreds of coworkers we asked, you might be a good fit if you’re…

A RELENTLESS GO-GETTER

Our company is changing as fast as it’s growing (read: very, very fast). We’re constantly setting ambitious new goals for ourselves, working on all cylinders to meet them, and proactively stopping along the way to set newer, even more ambitious ones. We’re goal gluttons.

AN IDEA MACHINE

We never get tired of crazy, creative new ideas. Sometimes these take the form of subtle new design details, other times they majorly transform the company. Here’s the SAT analogy: Garfield : lasagna :: us : innovation.

AN MVTP (MOST VALUABLE TEAM PLAYER)

About those ideas—they come from all over the company, and it takes the whole team to make them happen. From retail advisors to graphic designers to data scientists, everyone pitches in with their particular strengths.

AND GOOD COMPANY

Bottomless snacks, book clubs, midday surprises, intramural sports: We do a lot to mix our workdays up. But nothing beats the delight of working with smart, curious, and kind people committed to doing good in the world.

#teamwarby

Responsibilities

  • Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
  • Verify that finished eyewear meets optical standards and customer requirements/requests
  • Demonstrate exceptional product knowledge and accurately describe features and benefits of various lenses and our frames
  • Work with other team members to ensure all customers receive exceptional service throughout their shopping and purchasing experience
  • Comfortably explain eyewear prescription terminology to customers
  • Provide style consulting and help customers choose the best glasses for their personal style, face type, and lifestyle
  • Innovate and share best practices for sales and customer service so they can be implemented throughout the organization
  • Act as a representative for our brand to help educate and excite others about our mission and values

Background and Experience 

  • Passionate about fashion, eyewear, and retail
  • Able to project a professional, fashion-forward image
  • Excited by a fast-paced, ever-changing environment
  • Great at communicating clearly and effectively- in person, on the phone, and online
  • Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player
  • Self-starter with energy to spare
  • Excellent detail orientation and time management skills
  • Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling a ton of customers competing for your attention)
  • Have the flexibility to work days, weekends and some evenings for store extended hours and/or events

Benefits

  • Health, vision, and dental insurance
  • 401(k) with a company match
  • Generous PTO policy including six paid holidays  
  • Quarterly team performance-based incentive program
  • Flexible parental leave policy
  • Health & wellness stipend
  • Free eyewear (discounts for friends and family!)
  • Snacks, team outings, and workday celebrations
  • Competitive salary commensurate with experience
Warby Parker

Meredith Bonisteel

Recruitment Manager
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